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Delivery & Returns

Dear Customer, Royal Mail Industrial strikes have been ongoing since August and we are working with various carrier partners to endeavour to get your delivery to you within the nominated time period. Whilst we hope it will not be the case, please be wary that there may be potential onset carrier delays as a result. *The L'Oreal Group bears no responsibility for delays caused by extenuating circumstances. It's always our goal to make your ordering process as efficient as possible. Learn all about our delivery policies and procedures below, and note our unique Kiehl's Since 1851 Guarantee, created to ensure that you are always pleased with your purchases.

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